Return & Refund policy

Return & Refund Policy

At fidgetstore.buzz, we take pride in the quality of our products and customer satisfaction. However, in the rare case that your item arrives damaged, we offer a 7-day return policy as outlined below:

Return Eligibility:

Returns are only accepted if the product is damaged upon delivery.
You must notify us within 7 days of receiving the item.
To be eligible for a return, the item must be unused and in its original packaging.

How to Request a Return:

Email us at info@scentari.in with the subject line: "Return Request – Damaged Product".
Include your order number, a brief description of the damage, and clear photos of the damaged item and packaging.
Once approved, we will guide you through the return process.

Refunds:

After receiving and inspecting the returned item, we will process your refund to the original payment method.
Please allow a few business days for the refund to reflect in your account.

Note: Returns for reasons such as change of mind, dislike of the product, or improper use will not be accepted.

For any questions or assistance, feel free to reach out to us at info@scentari.in.

Returns are only accepted if the product is damaged upon delivery.
You must notify us within 7 days of receiving the item.
To be eligible for a return, the item must be unused and in its original packaging.
Email us at info@scentari.in with the subject line: "Return Request – Damaged Product".
Include your order number, a brief description of the damage, and clear photos of the damaged item and packaging.
Once approved, we will guide you through the return process.
After receiving and inspecting the returned item, we will process your refund to the original payment method.
Please allow atleast 7 business days for the refund to reflect in your account.